Frequently Asked Questions

You can schedule your appointment online by clicking the “Book Now” buttons throughout our site.

Or you can use this link here.

Then just choose a therapist and schedule your session!

We want to make sure you feel comfortable with us and that we’re the right clinic to solve your problem.

A Discovery Visit gives you the opportunity to visit our clinic and meet your therapist so you can ask them anything you like.

This visit is 100% free and there’s no obligation.

Book your discovery visit here.

We will welcome you, offer you a coffee or water and then you’ll meet your therapist who will guide you through a detailed assessment to determine the exact cause of your issue.

From there, your therapist will help put together a custom plan for you. And finally, you’ll get some hands on treatment to start helping you reach your goals!

Your initial assessment is 60 minutes.

Follow up appointments depend on your custom plan and can be 30, 45 or 60 minutes.

You do not need a referral to see one of our therapists.

Some private insurance companies do require a doctor referral for physiotherapy or massage therapy.

We recommend reaching out to your provider to determine what their policies are.

When you schedule an appointment with us we block that time slot just for you.

We require 24 hours notice if you would like to cancel or reschedule your appointment.

This gives us a good amount of time to fit another patient into the schedule.

Any late cancellations of no shows will be charged full price.

Please wear loose and comfortable clothing. Something you’d wear to the gym.

Ideally the therapist would need to see and have access to the area of concern.

The Elevate Rehabilitation system was designed to get to the root of your problem. We treat the person as a whole instead of only focusing on what hurts.

Your care at will always be one-on-one using manual therapy and movement and you’ll never be put on a machine and left alone in a room.

From the moment you start working with us we’re already thinking about helping you achieve long term goals beyond just simply eliminating pain.

We want to help you get rid of your pain but also prevent future injuries from occurring so you can be your best self!

Following your initial assessment your therapist will present you with a plan of care which will include the number of sessions required and the duration of each session.

For mild to moderate injuries or movement dysfunctions most people see improvements in about 4-6 sessions.

Chronic conditions may need about 10-12 sessions to see improvements.

Finally, for more severe conditions, such as, following surgeries or more chronic conditions may need around 20 sessions.

Of course, every case is different and the above numbers are rough estimates based on the cases we’ve seen at our clinic.

The short answer is yes!

Elevate Rehabilitation also focuses on performance and your ability to go through life without limitations.

Whether you’re an athlete looking to get to the next level and a weekend warrior trying to avoid injuries we can help with that!